Managed IT · Premium Support

Mac shop. Windows shop.
Same shop.

Neish Networks is a platform-agnostic MSP — a certified Apple Reseller and ACSP that is equally fluent in Windows, Microsoft 365, and Google Workspace.

What we handle

From the help desk to the firewall

The day-to-day support, the infrastructure sitting underneath it, and the planning that stops the two from colliding.

Managed IT Services

We become the IT department: endpoint security, patching, device lifecycle, and a help desk that answers. Every ticket you would rather not think about lands with us.

What we take on →

Co-Managed IT

You already have an IT person. We give them after-hours cover, specialist depth, and a team to lean on when a project outgrows one pair of hands.

How we slot in →

IT Projects

Office moves, hardware rollouts, network rebuilds, migrations. Scoped properly, then delivered on a date we put in writing.

How we scope it →

IT Consulting

Budgets, refresh cycles, and the three-year plan — useful when the company is growing faster than the infrastructure holding it up.

What we advise on →

Apple Reseller & Deployment

Buy your Macs, iPads, and iPhones through us. They arrive enrolled in Apple Business Manager and built to your standard before anyone opens the box.

Apple, in detail →

Network Infrastructure & Security

Cisco Meraki, Verkada, and the security tooling that sits behind them. This is the work we are known for.

The security stack →
Both platforms, properly

Apple-certified. Windows-fluent.

Most offices are mixed now — a design team on Macs, finance on Windows, everyone on iPhones. We hold the certifications on both sides, so nothing in your building is somebody else's problem.

Authorised Apple Reseller

We source Apple hardware anywhere in Canada, and we are an Apple Technical Partner — so the advice comes from the same place as the invoice.

ACSP on staff

Apple Certified Support Professional credentials, plus Jamf Pro and Mosyle for fleet management. macOS is a first-class citizen here, not a favour.

Windows and Microsoft 365

Entra ID, Intune, Exchange, and the licensing decisions that go with them — run by the same team, on the same tickets.

How we work

Four habits that keep your week boring

Boring is the goal. Nothing broke, nobody lost a morning, no one had to chase us. These are the habits that get you there.

We watch it so you don't

Monitoring runs around the clock. A good share of what we fix never reaches your inbox — it is closed before anyone thinks to report it.

Your tech has a name

You are not handed to whoever happens to be free. When yours is away, cover comes from someone who already knows your environment — no starting over.

Someone drives out

Staff in Metro Vancouver and the Edmonton area for on-site work. Some problems do not get solved over a remote session, and we stopped pretending otherwise.

You'll understand the answer

No acronym soup, no upsell theatre. If we think you do not need something, we will tell you that instead of quoting it.

"We are a small group of people who like hard technical problems and direct conversations. That combination is the whole business."
— Neish Networks
Partners

The stack we actually run

We hold the certifications and the vendor relationships, so you deal with one company instead of fourteen.

Hiring one IT person, or retaining a team

Plenty of businesses reach the point where an internal hire looks like the obvious answer. Sometimes it is. Before you post the job, these are the four things worth weighing.

The salary is not the cost

Add benefits, payroll tax, holiday cover, training, and the tooling they will ask for in month two. The real annual figure lands a long way above the offer letter.

One person, one skill set

Nobody is equally strong at macOS, Windows Server, firewalls, and Microsoft 365 licensing. A team can be. You would be hiring for the gap you know about today.

Headcount does not flex

You can add ten users to a managed plan inside a week. You cannot recruit, onboard, and train inside a week — and you cannot scale back down that quickly either.

And eventually they leave

When your only IT person resigns, the documentation tends to walk out with them. Ours stays with us, written down, and your next tech reads it on day one.

Let's look at what you've actually got

Thirty minutes, no slide deck. We ask about your setup, tell you what we would change, and you take it from there.

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