Managed IT Services

Your complete IT department, for a fraction of the cost

We become your IT team — fully responsible for keeping your technology running, secure, and aligned with your business goals. Most clients find this costs significantly less than a single in-house IT hire, while getting an entire team of specialists.

We handle everything proactively. 24/7 monitoring means problems are usually caught and resolved before your team even notices them.

  • 24/7 network and endpoint monitoring
  • Help desk support for your whole team
  • Device management (Mac & Windows)
  • Patch management and software updates
  • Endpoint security and antivirus
  • Vendor management and licence tracking
  • Regular technology reviews
  • On-site support across Vancouver & Richmond
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Co-Managed IT

The perfect partner for your internal IT person

Already have someone managing IT in-house? Co-managed IT lets you keep that person while adding depth, coverage, and specialist expertise they may not have on their own.

We fill the gaps — whether that's after-hours monitoring, handling overflow tickets, providing second-tier technical support, or owning specific areas like security or Apple device management.

  • After-hours and weekend coverage
  • Specialist expertise (Apple, security, networking)
  • Overflow ticket handling
  • Second-tier escalation support
  • Backup when your IT person is away
  • Access to our full vendor partner ecosystem
  • Shared monitoring and management tools
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IT Projects

One-time projects, done right the first time

Not every IT need is ongoing. When you have a specific project — an office move, a server migration, a new network deployment — we plan and execute it with the same care we'd bring to a managed client.

We've delivered projects for businesses of all sizes, from single-location office setups to complex multi-site deployments.

  • Office moves and relocations
  • Network infrastructure deployment
  • Server migrations and cloud transitions
  • Apple Business Manager setup and device rollouts
  • Security camera system deployment
  • Microsoft 365 and Google Workspace migrations
  • FileMaker database deployments and hosting
  • Wi-Fi design and installation
Discuss your project
IT Consulting

Strategic IT advice without the in-house overhead

Technology decisions have long-term consequences. Whether you're planning a budget, evaluating vendors, preparing for growth, or trying to understand your security posture, we give you straightforward advice grounded in real-world experience.

We work with business owners and leadership teams who want a trusted technical advisor — not a salesperson pushing products.

  • Technology budgeting and roadmapping
  • Vendor evaluation and selection
  • Security assessments and recommendations
  • IT due diligence for business acquisitions
  • Cloud strategy and migration planning
  • Disaster recovery planning
  • Compliance guidance (privacy, data protection)
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Common questions

Services FAQ

Do you lock clients into long-term contracts?
We believe the best retention strategy is doing great work. Our managed service agreements are typically annual, and we don't make it hard to leave — though most clients stay for years.
How long does onboarding take?
Most clients are fully onboarded within 2–3 weeks. We start with a thorough discovery of your environment, then deploy our monitoring and management tools. Your team typically feels the improvement within the first week.
Can you take over from our current IT provider?
Yes — we handle the transition professionally. We'll work with your outgoing provider to get documentation and ensure a smooth handover, so there's no disruption for your team.